LEADERS IN VALUE-ADDED

ASSIST AND LOYALTY PROGRAMMES

ASSIST SERVICES 

PANIC SERVICES
PANIC SERVICES

Panic SOS l Call Me

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ON THE ROAD
ON THE ROAD

Tyre and Rim l RAF Accident Expert l RAF Accident Expert for Fleets l Pothole Expert l Pothole Expert for Fleets l Fine Expert l Fine Expert for Fleets l Fine Expert Pro l Licence Expert l Licence Expert for Fleets l Vehicle Licence Renewal via WhatsApp l Trip Monitor

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ROADSIDE ASSISTANCE SERVICES
ROADSIDE ASSISTANCE SERVICES

Comprehensive Roadside Assistance (All vehicles under 3,5T) l "Uberised" Roadside Assistance (Under 3,5 T) l Commercial Roadside Assistance (Under 3,5 T) l HCV Assist l Motorcycle Assist l Bicycle Assist l Accident Manager l Road Guard l Roadside Safety Support l Security On The Go l Direction Assist l Motor Advisor l Vehicle Theft and Hijacking

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CHAUFFEUR SERVICES
CHAUFFEUR SERVICES

Home & Convenience Drive l Vehicle Concierge l Point-to-point Services l Take me home l Shop Taxi

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EMERGENCY MEDICAL SERVICES & WELLNESS SOLUTIONS
EMERGENCY MEDICAL SERVICES & WELLNESS SOLUTIONS

Medical Assist Access l Personal Health Advisor l Emergency Medical Services (EMS) l Intervention Services l HIV Exposure and Trauma Assistance l Trauma Counselling l Discounted Pharmacy Network l Wellbeing Coupons l Medi-Cab l Medi-Chat l TeleDoctor

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HOME ASSISTANCE
HOME ASSISTANCE

Emergency Home/Office Assistance l Home Assist l On the House l Power House - DIY Vinchy l Power House - Value at Risk l Power House - Electrical Compliance l Power House - Geyser Inspection l Home Relocation Benefit l Home Alone l Crisis Line

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SECURITY VALUE ADDED SERVICES
SECURITY VALUE ADDED SERVICES

Crime & Security Assist l Home Invasion Benefit l Protect 360 l Security on the go

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LEGAL SERVICES
LEGAL SERVICES

Legal Panic | Legal Assistance | Bail Secure | Bail Assistance

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FUNERAL SERVICES
FUNERAL SERVICES

Discounted Funeral Arrangements l Funeral Assist l Funeral Management Services l Wills and Testaments (Online Portal) l Funeral Concierge l Funeral Discount Partners l Repatriation of Mortal Remains

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LOYALTY & LIFESTYLE BENEFIT PROGRAMMES

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MOBI, APP & USSD BASED LOYALTY

The Lifestyle benefits program is your key solution for engagement with clients or employees. Members get access to incredible savings, discounts, benefits and offers
from over 300 leading brands.

Our strategic relationship with these brands provide an average of 250 discounts & deals across multiple lifestyle categories.

24/7 Access to your own branded lifestyle web-based and mobile app solution.

 

INSURANCE & OTHER MOBILE APPS

Create your own mobile app with an extensive selection of our bespoke features.

 

CONTACT US

Get in Touch
Head Office

Please fill out the quick form and we will be in touch.

33 Ballyclare Drive,

Ballywoods Office Park

Cedarwood House

Ground Floor – Unit NR: XXX00001

Bryanston 2021

 

sales@oneloyalty.co.za

 

Tel: +27 11 291 7300
 
 
One Loyalty Australia

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COMPLAINTS & ESCALATION 

Complaints / Assist Department

The One Loyalty team has direct access to the Call Centre Supervisors and Operations team.
In instances where live intervention is required, please take note of the below procedures.

Office Hours – Monday to Friday

 

Tel:

+27 (0) 11 291 7300
 
 

Email: complaints@oneloyalty.co.za  

 

After Hours – Friday to Sunday

 

One Loyalty Standby Team 

Tel: + 27 (0) 71 882 9178

 
 

 

After Hours – Monday to Thursday

Assist Standby: Remano or Tracey

071 882 9178

Ronel Spencer (Operations Director) 

Tel: 076 062 0169 

Email: ronel@oneloyalty.co.za