BEST-IN-MARKET EMERGENCY VALUE-ADDED SERVICES, MOBILE APPS AND OTHER SERVICES TECHNOLOGY
We are the trusted provider of unique and differentiated value-added services to the insurance & other industries for more than 20 years. We have an impeccable service delivery track record, offer best-in-market pricing and are leaders in terms of product innovation and ongoing product enhancements to ensure client retention and acquisition.
We work synergistically with our clients to ensure that the end-to-end customer experience is seamless and delivers high-impact results through on-going engagement with our Marketing Team, and in alignment with your company strategy. We know that you need innovative, valuable, and differentiated solutions during times of unprecedented change, to ensure that you can steer your business towards sustainable growth with innovative, tech-enabled product solutions.
We are your value-added services “one-stop-shop” with the full competency and capability to provide a complete turnkey solution (onboarding to activation and 24/7/365 ongoing customer support) with a dedicated customer care agent and an emergency WhatsApp group, to meet your unique requirements. Our hands-on approach to service allows us to engage and build trusted relationships, whilst understanding and meeting your exact needs with our first-to-market products and services.
WHATSAPP CONVERSATION MANAGER ... INFINITELY MORE POSSIBILITIES
WhatsApp, being one of the most widely used messaging applications globally, provides an ideal environment for enhancing customer experience and streamlining communication.
By integrating WhatsApp into our system, we can offer our clients a convenient and user-friendly channel to access essential claims features and value-added services, and infinitely more.
LOYALTY & LIFESTYLE BENEFIT PROGRAMMES
One Loyalty’s Unparalleled Service Excellence
We work synergistically with our clients to ensure that the end-to-end customer experience is seamless and delivers high-impact results through on-going engagement with our Marketing Team, and in alignment with your company strategy.
We know that you need innovative, valuable, and differentiated solutions during times of unprecedented change, to ensure that you can steer your business towards sustainable growth with innovative, tech-enabled product solutions.
Our hands-on approach to service allows us to engage and build trusted relationships, whilst understanding and meeting your exact needs with our first-to-market products and services.
INSURANCE & OTHER MOBILE APPS
Create your own mobile app with an extensive selection of our bespoke features.
With our mobile app, you can easily manage your policies, file claims, and track the status of your claims all in one place. Our app is designed to save you time and reduce the hassle of managing your insurance policies, giving you more time to focus on the things that matter most to you.
So why wait? Download our mobile app today and experience the convenience of having all your insurance needs in one place. With our app, managing your insurance policies has never been easier!
Financial Wellness
Your employees can learn how to successfully manage their financial expenses with our Financial Wellness Suite.
Find us on Google Maps
Head Office
33 Ballyclare Drive
Ballywoods Office Park
Cedarwood House
Ground Floor
Unit NR: XXX00001
Bryanston 2021
Tel: +27 11 291 7300
One Loyalty Australia
www.oneloyalty.com.au
Contact Form
GET IN TOUCH
COMPLAINTS & ESCALATION
Complaints / Assist Department
The One Loyalty team has direct access to the Call Centre Supervisors and Operations team.
In instances where live intervention is required, please take note of the below procedures.
Current clients can communicate with us on our Inter-Company WhatsApp Groups.
Office Hours – Monday to Friday
Tel: +27 (0) 11 291 7300
Email: customerservice@oneloyalty.co.za
After Hours – Friday to Sunday
One Loyalty Standby Team
Tel: + 27 (0) 71 882 9178
After Hours – Monday to Thursday
Sales: sales@oneloyalty.co.za
Ryan Grill
Sales Director
Tel: 082 552 8216
Email: Ryan@oneloyalty.co.za
Anthony Kotton
Managing Director
Tel: 082 784 4271
Email: Anthony@oneloyalty.co.za