LEADERS IN VALUE-ADDED
ASSIST AND LOYALTY PROGRAMMES
AUTOMOTIVEPanic SOS System | Roadside Assistance: PMV,HCV, Motorcycle, 4X4 & Bicycle | Accident Manager | Roadside Safety Support | Road Guard | Vehicle Theft and Hijacking | RAF Accident Expert | Pothole Expert| Trip Monitor| Fine Expert | Fine Expert Pro | Licence Expert | Licence Expert - License Disk | Self-help Fines and License Portal | Motor Advisor l Uberised Security on the go
MEDICALMedical Assist Access | Emergency Medical Services (EMS) | HIV Exposure and Trauma Assistance| Telephonic Trauma Counselling | Discounted Pharmacy Network | Healthcare Professional Network | Medi-Cab | Medi-Chat
HOME ASSISTANCEEmergency Home/Office Assistance | Home Maintenance Services | Home | Power House - DIY Vinchy
FUNERAL, WILLS & TESTAMENTSDiscounted Funeral Arrangements | Funeral Management Services | Wills and Testaments
IDENTITY AND CYBER PROTECTIONCyber Data Assist | MyCyberDNA l
Cybercare4u | ID Secure Expert | Identity Theft Monitoring
LOYALTY & LIFESTYLE BENEFIT PROGRAMMES
MOBI, APP & USSD BASED LOYALTY
The Lifestyle benefits program is your key solution for engagement with clients or employees. Members get access to incredible savings, discounts, benefits and offers
from over 300 leading brands.
Our strategic relationship with these brands provide an average of 250 discounts & deals across multiple lifestyle categories.
24/7 Access to your own branded lifestyle web-based and mobile app solution.
COMPLAINTS & ESCALATION
Complaints / Assist Department
The One Loyalty team has direct access to the Call Centre Supervisors and Operations team.
In instances where live intervention is required, please take note of the below procedures.
Office Hours – Monday to Friday
Tel: +27 (0) 11 291 7300
After Hours – Friday to Sunday
One Loyalty Standby Team
Tel: + 27 (0) 71 882 9178
After Hours – Monday to Thursday
Ronel Spencer (Operations Director)
Tel: 076 062 0169
Anja Botha (Operations Manager)
Tel: 066 213 9469